Is your ECO4 application stuck or rejected? You’re not alone. Hundreds of Oldham residents face delays or refusals due to missing paperwork, council backlogs, or installer errors. At Reliant Energy Solutions (Oldham’s trusted ECO4 specialists), we’ve helped over 200 local households overturn rejections and secure free boiler upgrades, insulation, and heating repairs.
Here’s our 2025 guide to navigating ECO4 in Oldham—with insider fixes for common rejection reasons.

Why Are ECO4 Applications Rejected in Oldham?

Based on our work across Chadderton, Royton, and Failsworth, these are the top reasons for rejections:

1. Proof of Benefits Not Accepted

o Oldham Council strictly requires recent (last 3 months) benefit statements. Many applicants submit expired or incorrect documents.

o Fix: We provide a free document check using the council’s 2025 requirements.

2. Property Not Eligible

o ECO4 prioritizes homes with EPC ratings of D-G. Some Oldham terraced houses (e.g., in Grotton or Lees) slip through due to outdated EPCs.

o Fix: We arrange free EPC reassessments through our partnered local assessors.

3. Installer Errors

o We’ve seen applications fail because national companies (like E.ON or British Gas) submitted incorrect heating system details.

o Fix: As Oldham-based installers, we double-check all paperwork before submission.

4. Household Income Overlooked

o Even if you don’t claim benefits, you may qualify under ECO4 Flex (for low-income households). Many Oldham applicants miss this.

o Fix: We use Oldham Council’s 2025 ECO4 Flex criteria to reassess eligibility.

How to Appeal an ECO4 Rejection in Oldham?

Step 1: Get a Rejection Breakdown

• Contact the installer or Oldham Council’s ECO4 team at eco4.grants@oldham.gov.uk.
• Pro Tip: Ask for the specific clause you failed (e.g., “missing proof of Child Tax Credits”).

Step 2: Gather Evidence

• For benefit issues, request a new letter from Jobcentre Plus Oldham (located on Union Street).
• For EPC problems, book a reassessment with Oldham Energy Assessors (we recommend GM Energy Ratings).

Step 3: Resubmit with Expert Help

• Reliant Energy Solutions offers:
o Free Reapplication Review: We’ll fix errors in your original application.
o Direct Council Liaison: Our team works with Oldham’s ECO4 officers to fast-track appeals.

“My ECO4 Was Approved! What Next?”

If successful, here’s what Oldham residents can expect:
Survey Within 2 Weeks (We cover OL1-OL9 postcodes within 48 hours).
Installation in 4-6 Weeks (vs. 3+ months with national companies).
Post-Install Checks – We’ll ensure your new boiler/insulation meets Oldham Council’s standards.

Oldham Success Story: From Rejection to Free Boiler

After Warmfront rejected our ECO4 application twice, Reliant Energy found we qualified under ECO4 Flex. They handled everything even spoke to Oldham Council for us. We got a new boiler in 5 weeks!
— Linda John, Royton (OL2 6JU)

Need Help With Your ECO4 Application?

Reliant Energy Solutions offers

Free Eligibility Check (Tailored to Oldham’s 2025 rules)
Rejection Appeals (100% success rate in 2025)
Local Installers (No national call centers just Oldham-based experts).
Call Us: +44 161 706 1605
Visit: reliantenergysolutions.co.uk/
Serving All Oldham Areas: Failsworth, Shaw, Saddleworth, and more.